Privacy Policy

Saini Battery - Privacy Policy

 

Last Updated: October 8, 2025

Saini Battery ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, store, and share your data when you visit our website SainiBattery.com , purchase our products, or use our services.

In the context of India's Digital Personal Data Protection Act, Saini Battery  is the Data Fiduciary, and you, our customer, are the Data Principal.

 

1. Information We Collect

 

We collect information to provide and improve our products and services. The types of personal data we may collect include:

• Personal Identification Information:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping and Billing Address

• Payment Information:

  • We do not directly store your credit card, debit card, or net banking details. All payments are processed through secure third-party payment gateways that are compliant with industry standards.

• Technical and Usage Data:

  • IP address, browser type and version, time zone setting, device information, and operating system.

  • Information about your visit, including pages you viewed, products you searched for, and your interaction with our site. This is collected automatically through cookies and similar technologies.

• Service-Related Information:

  • For consultation and installation services, we may collect additional information such as site location details, energy consumption patterns, and photographs of the installation area to design and implement your solar setup.

 

2. How We Use Your Information

 

We use your personal data only for specific, explicit, and legitimate purposes, including:

• To Fulfill Our Contract with You:

  • To process and deliver your orders.

  • To manage payments and prevent fraud.

  • To provide installation and at-door services.

• For Legitimate Business Interests:

  • To provide customer support and respond to your inquiries.

  • To improve our website, products, and services.

  • To send you marketing and promotional communications (you may opt-out at any time).

• To Comply with Legal Obligations:

  • For tax, accounting, and other legal or regulatory requirements.

 

3. How We Share Your Information

 

We do not sell your personal data. We may share your information with trusted third parties only in the following circumstances:

• Service Providers: We share information with companies that perform services on our behalf, such as payment processors, logistics and shipping partners, and installation contractors. These partners are contractually obligated to protect your data.

• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred.

 

4. Data Security

 

We implement reasonable technical and organizational security measures to protect your personal data from unauthorized access, use, or disclosure. This includes using SSL encryption for data transmission and storing information on secure servers. However, no method of transmission over the Internet is 100% secure.

 

5. Data Retention

 

We will retain your personal data only for as long as is necessary for the purposes set out in this policy, or as required by applicable laws (e.g., for tax and warranty purposes).

 

6. Your Rights as a Data Principal

 

Under the DPDP Act, you have certain rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.

• Right to Correction: You can request to correct or update any inaccurate or incomplete data.

• Right to Erasure: You can request the deletion of your personal data, subject to our legal and contractual obligations to retain it.

• Right to Withdraw Consent: Where we rely on consent to process your data, you have the right to withdraw that consent at any time (e.g., by unsubscribing from our marketing emails).

To exercise any of these rights, please contact our Grievance Officer.

 

7. Cookies

 

We use cookies to enhance your browsing experience. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

 

8. Children's Privacy

 

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

 

9. Changes to This Privacy Policy

 

We may update this policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

 

10. Grievance Officer / Contact Us

 

For any questions, concerns, or to exercise your rights regarding your personal data, please contact our Grievance Officer:

• Name: Simarjeet Singh 

• Email: TheSainiBattery@gmail.com

• Address: Saini Battery, Old National Highway 1A, Chowk, Choti Nehar, Malikpur, Pathankot, Punjab 145001

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